Privacy Policy

We respect your privacy and make it our priority.

We make sure that every personal information we collect through our website www.novomed.com is kept private and used by fair and lawful means. It is important to us to explain to you why we are collecting that information and how we will be using it, for your knowledge and consent.

And by that, we assure you that we do not and will not share any personal information publicly or with third parties. However, we must inform you that our website may contain links to other websites over which we have no control. So please be careful with what kind of information you might be sharing. We might require some personal information to provide you with the service needed. But kindly note that by refusing our request, we may not be able to provide you with some services.

What kind of information our website collects?

1- PII (Personally Identifiable Information)

The PII that our website might collect, may come from your registration to book an appointment, such as your full name, phone number, email address, and caller ID. Sometimes we might collect them when you use other features and resources on our website.

2- Non-PII (Non-Personally Identifiable Information)

Usually, that type of information might be collected from visitors on our website, and then combined with their PII. Non-PII may include ZIP code and Cookies, such as browser type, time and date of website’s visit, IP address, mobile device ID, medical condition…

How do we keep your information safe?

To ensure that your information is safe, we took security measures to protect our servers against any unauthorized or suspicious access, disclosure, or destruction. Our security measures include firewalls, encryption, internal reviews, and a specialized team to make sure to detect any unwanted access and take the right measures.

Please note that we keep the right to update our Privacy Policy anytime, so keep reviewing it constantly to stay informed about any change. If you have any questions regarding how we collect your data, and how we use it, feel free to contact us anytime you want and we will be glad to respond to any concern you have.